How She Got Started
Susan began her career at Xerox Corporation, where she moved through a rapid succession of Sales, Management and Staff leadership positions and was ranked among the top ten nationally in four of the five producer assignments she held. She earned the coveted President’s Club distinction six times, enjoyed three stints as guest instructor at the renowned Xerox International Center for Training and Development, and won the Xerox National Team Excellence Quality Award in 1992. Recognizing the need for more flexible work options after she became a mother, Susan joined Flexible Resources, Inc., the original flexible work consulting and staffing firm. By advocating for flexible work with corporate leaders; speaking on roundtables, television programs and radio interviews; and penning articles for newspapers, magazines and trade journals, she helped her partners establish the firm as the industry expert on flexible work issues.
Realizing she could help more clients by teaching them to advocate for and market themselves, Susan pivoted from consulting and placement to coaching and public speaking in 2010. In addition to “MBA-Moms” returning to work, her thriving coaching practice includes executives in transition, entrepreneurs, and students entering the workforce. Similarly, Susan’s workshops (live and online) draw professionals from across the spectrum and cover a range topics including: How to Brand Yourself, Managing a Flexible Workforce, Negotiating 101, and Managing Intergenerational Work Teams, in addition to various parenting topics. A gifted communicator, Susan has a knack for writing resumes that convey a candidate’s authentic voice, and a passion for teaching the ‘art’ of interviewing and negotiating to even the most reluctant students. She has been recognized on The Hartford (CT) Business Journal’s “40 Under Forty” top business leaders list, honored with a variety of awards for distinguished community service, and sits on several non-profit executive boards. Married to Bob and mother of Tucker, Jackson, Hannah and Luke, Susan enjoys outdoor sports, dancing, making music, and teaching yoga, in her free time.